The PingFlow-NooliTIC remote control solution consists of a reliable and scalable architecture, easy to implement, allowing each operator to report an incident on the production line. These alerts broadcasted on different media (TV, SMS) allow us to be more reactive and resolution focused. Afterwards,the manager identifies with the help of paretos the most penalizing workstation. An observation of these workstations allows you to fix issues and thus to guarantee the quality of the product.